Refund & Guarantee terms
Last updated 14 October 2026. Get a client or your money back. Here's exactly how it works.
What's covered
The guarantee applies to the challenge ticket price only.
How to qualify
Attend the challenge, live or on replay, and launch the ads you create during it.
The window
If your ads haven't got you a client within 2 weeks of launching them, you can claim a full refund of your ticket.
How to claim
Email james@milliondollarvideoads.com within the 2 week window with the date you launched your ads. We'll process your refund to the original payment method within 7 business days.
Your rights
This guarantee is in addition to your rights under the Australian Consumer Law.
Need help? Email james@milliondollarvideoads.com